Head of IT

Our client is an international network service provider, one of the fastest-growing independent European providers, with a unique capability to connect Europe and Asia! Joining our client means joining a group of like-minded individuals, and highly skilled specialists, who together make up a strong, passionate team.

Responsibilities

Manage Group IT projects.
Lead the IT administrators team.
Oversee task execution within the ticketing system.
Ensure the maintenance and support of the Group's entire IT infrastructure.
Support and automate IT processes.
Account for software and IT equipment.
Organize and conduct internal IT system audits.
Write and update technical and regulatory documentation in the IT field.
Test new technologies in the IT sector and develop implementation proposals.
Collaborate actively with various company departments and users to accomplish assigned tasks.
Ensure data protection across the Group.
Oversee the operation of monitoring systems.
Ensure the functionality of mail systems and servers.
Implement and support virtualization systems, specifically Hyper-V.
Provide pre-sale support for server equipment sales and participate in negotiations with customers and suppliers.
Ensure the installation, configuration, and administration of Windows/Unix servers.
Provide internal software support for users in collaboration with service providers.

Job Requirements:

A minimum of 7 years of experience in the IT field.
At least 3 years of experience working in an international company or group of companies.
A minimum of 3 years of experience in IT team management.
Proficient knowledge and understanding of the OSI and TCP/IP models.
Familiarity with server hardware (knowledge of the Dell product line is a plus).
Hands-on experience implementing Windows Server line products.
Hands-on experience in Linux administration.
Hands-on experience in Windows and AD domain administration, including GPO, DFS, etc.
Experience with Hyper-V virtualization technology.
Knowledge of principles for building local networks, including ethernet, Wi-Fi, and VPN.
Proven experience in writing technical documentation and in passing IT audits and PCI DSS audits.
Basic programming skills for automation processes, including Bash, Python, Powershell, and Perl.
Understanding of the operational principles of data networks.
Proficient in English, both spoken and written, with an Upper-intermediate level as a minimum.
Fluent in Latvian and Russian.
Strong communication skills and a team player mindset.

Preferred Qualifications:

Hands-on experience with Exchange server.
Hands-on experience with FreeBSD.
Familiarity with container technologies like Docker and Podman.
Expertise in Zabbix administration.
Experience in integration of cryptographic protection.
Hands-on experience in Office 365 deployment or migration.

Work Conditions:

Located in Riga.
Work in a mid-size international telecom company.
Competitive salary based on interview results.
Hybrid work format.
Dell training and certification tracks are available.

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